Who is vantage travel

In addition, the ships on both cruise lines have more casual alternatives onboard, should passengers want a lighter, less formal meal.

On Vantage's newest ship, River Voyager, the Cotton Club Lounge has floor-to-ceiling windows and a retractable glass roof for alfresco dining at lunch and dinner the latter by reservation. On River Splendor, this is known as Captain's Club. Viking pioneered the alfresco alternative dining concept on river ships with the Aquavit Lounge. It, too, is open to the air in nice weather and has lighter breakfast, lunch and dinner. Viking includes wine, beer and soft drinks at lunch and dinner.

On Vantage, alcoholic drinks are only included at dinner. Neither line has formal nights or room service, although if you're feeling poorly, you can usually get broth delivered to your room. Dress on both is country club casual. Both lines have enrichment activities and lectures that focus on the destinations visited.

On either cruise, you might spend an afternoon having French lessons while your vessel sails between ports. Or you might hear a folk music ensemble one evening while docked. Cruises on both Vantage and Viking are designed to be destination intensive, which means you won't find a lot of extras such as casinos or pools. Neither ship is designed for families; in general, the passenger age on a Vantage ship is older than Viking, as the line markets to those 55 and older. Vantage ships have small fitness rooms with a treadmill, stationary bike and free weights.

On River Voyager, Vantage has a massage room available for treatments. Viking Longships do not have spas or fitness facilities onboard, but concierges can arrange such services while you're in port. Both ships have walking tracks on the upper deck. The best way to decide between Viking and Vantage is to take a good look at the specific itinerary you are interested in, and compare rates and sail dates, as well as your personal preferences in terms of onboard amenities.

Both lines offer a nice introduction to river cruising at a more reasonable price than other cruise lines. Find a Cruise. Cruise Tips. You may also like Dismiss. Scenic vs. Viking River Cruises. Viking vs. Grand Circle vs. After numerous international ocean cruises, my husband and I decided three years ago to sample some river cruising. In order to keep this brief, I am going to list why I believe Vantage is the best choice for the Douro: 1.

We have had countless cruise directors, and by far, Carmen was the very best My wife and I chose to do a long river cruise for our first river cruise experience, thinking we would want to make one airplane ride to Europe and take in as much as possible. Vantage offered a 23 day river cruise with a 5 day land pre cruise extension in Romania. We did not know what to expect since it was our first river cruise after many ocean cruises and, there were few reviews of This review covers 7 days on the vantage river splendor from budapest to regensburg on the first part of our danube,main, rhine cruise.

We did not complete the scheduled 14 day cruise we joined on june 7 , due to an accident in the lock at riegensburg germany. One excursion included a visit to a working farm which talked about cheese makingbut did not include a demonstration or show cheese being made or stored--nota wise use of 2 hours. Food service was efficient and lthe menu Wanted to visit Budapest and Vienna on a land tour so with the extra ports, seemed to make sense we are not interested in organized bus tours, but having the same room every night is appealing.

While the tours and tour guides were good, the onboard experience was lacking. We are frequent travellers every two to three months since retiring six years ago and experienced cruisers This cruise was barely three I sailed on the ms River Voyager in March and loved the comfortable design of the river ship, its accommodations, and cuisine. The ms Douro Serenity joins the fleet as a charter ship in Vantage charters these yachts and small cruise ships in Europe.

I sailed on the yacht-sized Variety Voyager a few years ago and loved the ship and the fascinating ports of call. The company also charters small ships in the Mediterranean.

Most of Vantage Travel's guests are years old, travel frequently, and are past passengers of the company. More than half of the guests are women, and about 40 percent are single. The company often offers "free single supplements", which makes their cruises and tours attractive to solo travelers. Starting in , the company formed strategic partnerships with established travel agencies in Canada, the United Kingdom, and Australia and began selling its tours and cruises to English-speaking travelers in those countries.

The company markets its cruises and tours using email and direct mail. Vantage buys directly from travel suppliers and sells directly to its customers. President's Club Exclusively for travelers who have traveled three or more times with Vantage. Budapest is Vantage's river fleet headquarters and main European operations base, but the company has regional offices around the world.

After many very good Vantage tours in the past, we booked Luxury on the Nile for , with both the extensions, business class upgraded airfare, insurance, and the highest class cabin.

We paid in advance. Unfortunately, they later cancelled our preextension, so we looked to , but no date with all of our purchases was available. So then we looked to and found a date with all the previously paid for items available. Problem solved, right? They also tell us they will refuse to refund our original purchase price! We really want to do this tour in and have done many very fine tours before with Vantage. Their stubborn unwillingness to make good on our purchased tour and price means they have lost our confidence.

On August 13, , we made a reservation for departure on May 10, We had enjoyed previous trips with Vantage. We called that day and followed all the steps in their voice message. March 11, , WHO declared the COVID pandemic, which we are sure Vantage knew about months before and we know the pandemic has been devastating for the travel industry.

That being acknowledged, we still awaited our refund. We did not receive a response by email, phone or mail which is exceedingly disappointing and very poor customer service!

Almost daily we receive a large volume of mailings and emails with travel itinerary information and continue today. Regrettably, serious ongoing medical problems prevent us from traveling now and making plans far out in the future.

Now, over two 2 years after paying in full for our reservation and 19 months after cancelling, we have certainly not forgotten the Vantage promise of our confirmed refund and would appreciate the courtesy of communication informing us when we can expect our refund.

Get buying tips about Travel Agencies delivered to your inbox. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. I booked a trip to Egypt for December I had questions about final payment and a misspelling of a name. Customer service never picks up after long wait times.

Chat does not work. I wrote 5 emails with no response to my questions other than to look online. Covid is not an excuse. I traveled to Botswana in April and was in contact with company in US the entire time. I will not travel with a company with no service personnel.

I just cancelled by mail but I guess they will figure it out when they get no money. I will stick to companies I know that provide personal service and that will answer questions. Might cost a bit more but worth peace of mind. Go elsewhere!! I paid for "France Culinary Delights". They canceled the tour and substituted "Gems of the Seine". They refuse to refund my payment even though the terms state that they will return all payments promptly if the tour is canceled.

They refuse all phone communication. Their terms state that they are registered with the California seller of travel program. The Office of the Attorney General states that that is not true. After three cancellations one called postponement we have not gotten our refund on our river cruise! They do not respond to anything! My attorney has written our demand letter, Chase Bank has given up on our credit card refund and I am having difficulty in finding the service agent here in California to sue them!

What a mess. Vantage has not been licensed to do business here in California since under their supposed Vantage Deluxe World Travel name? We sincerely apologize for the severe delays that we continue to experience due to the continuing Covid Pandemic. Our team would like to investigate your matter further. Unfortunately, we are unable to locate your account with the information provided to us by Consumer Affairs. Please send us an email to customercare vantagetravel.